Developing an Improvement Plan is the first step in engaging external agile coaching services. This plan is intended to get us working toward incremental improvement in areas that we mutually agree require both short-term and long-term improvement and sustainability.
Adopting Deming’s Plan-Do-Study-Act (PDSA) cycle allows us to design, make and test changes individually to ensure we’re achieving the prerequisite improvements before making global and more strategic changes across your organization.
Agile is intended to facilitate increasingly Predictive Outcomes based on empowering self-organizing teams to own their work. The Improvement Plan includes experiments and planned outcomes designed to test and confirm sustainable changes to Delivery. Small, positive adjustments to how your team operates will quickly result in an increase in organization and improved customer satisfaction.
A good coach takes you where you can’t go yourself. A great coach leaves no fingerprints and ensures that an Improvement Mindset becomes embedded in your company culture. We accomplish this together through cycles of coaching, mentoring, training and reflection. The planned outcome is to transform your organization into one that is self-sustaining and continuously improving. In addition to hearing about positive differences via internal and customer feedback and seeing it in quality and performance metrics, you should “feel the difference” of valuable coaching.
An organization committed to continuous improvement and effective Delivery cycles will attract like-minded professionals and loyal customers. You will discover additional improvement opportunities and refinements to proven outcomes to further accelerate the flow of work through your Value Stream. Conversations will be more impactful. Planning will be more action-oriented. Metrics will reflect quantitative and qualitative improvement. People will be happier and more innovative.
Where We Start
With careful attention to people, process and culture, I use Lean and Agile to help foster micro-transitions from seemingly intractable — and often debilitating — practices and mindsets that have adversely impacted effective product development and solution delivery. Even in the Age of Agile, these are common conditions throughout all industries. It takes an experienced professional to assess culture and process (not a dirty word) and recommend transitions in the form of coaching, mentoring and training at one or more levels of an organization.
These recommendations take the form of an Improvement Plan including assessment and reflection checkpoints. Together, we build a stable and predictable model for how the organization can best organize, operate and optimize.
Where We Finish
While we're working, we're discovering unknowns, remediating obstacles and learning as we go. Through these experiences, we develop a resilient and sustainable culture that is more closely aligned with your mission and core values. Instead of operating asynchronously and in crisis mode around release dates and key demonstrations, we've developed the confidence and capability to strategically deliver on our commitments.
The end result is a high-energy and higher performing organization that seeks challenging opportunities to deliver value. This form of organization is capable of inspecting itself, identifying opportunities for continuous improvement and executing its own improvement plans effectively.
This isn't an overnight transition, but it's accessible to any organization willing to make a sustained commitment to professional coaching and progressive, sustainable change.
How It Feels
Forward-thinking professionals, teams and organizations engage coaches to assess their current state and develop an effective partnership to help them transition off their current plateau and emerge as a higher-performing, sustainable delivery organization.
Clients literally feel like they're emerging from a cocoon as they transition to new levels of achievement and confidence, making note of a discernible new energy level. There's no template, road map or workshop capable of instituting this type of evolutionary change. Skilled professionals with prerequisite experience, insight and wisdom possess the ability to guide and foster this type of change.